Question 1

How do I create an account in Konekta?

Accepted Answer

Follow these steps carefully to create an account:

Click on "Log in" at the top right of our website. This is your first step to initiate the registration process.
Choose your preferred authentication method. You should select the authentication method most suitable for your situation.
Fill in the information about your clinic. Please provide us with the necessary information about your clinic to complete the registration.

Now you have successfully created an account

Question 2

How do I create a case?

Accepted Answer

Here are the steps to create a patient case in Konekta:
Fill in the patient reference (it can be a social security number or a case ID).
Click on "Verify patient reference."
Add the medical query in the designated field or attach a referral (it's important to enter more than 5 characters of text in the field to proceed. For example, if you have a referral, write "see referral").
Add files using our "Drag and Drop" feature or upload them from a folder by clicking on "Upload files."
Once this is done, click on "Create new case" at the bottom, and now you have created the case.
The next step in the process is to either invite another clinic or a specialist.
Please note that the larger the file you upload, the longer it may take.

Question 3

I want to add more users to the clinic

Accepted Answer

You can easily add more users to your clinic by following these steps under your profile:

1. Invite users to your clinic:
Click on 'Invite users' in your profile settings (top right in Konekta). Here, you can easily invite colleagues to join your clinic.

2. Choose the invitation method:
You have two options:
a. Social security number: Enter the person's social security number to invite them to your clinic.
b. Email address: Enter the person's email address. Please note that the person must use the provided email address to accept the invitation.

By following these steps, you can easily expand your clinic's user base and create a smoother workflow.

Question 4

Can I have an account at multiple clinics simultaneously?

Accepted Answer

Yes, it is possible to be a member of multiple clinics at the same time. To be a member of more than one clinic, the administrator at each clinic must invite you to their clinic, and then you can choose which assignment you want to work on by using the "Active Assignment" option under "Profile" at the top right of Konekta.
This gives you the flexibility to manage and participate in the activities of multiple clinics simultaneously

Question 5

Export of files from x-ray software

Accepted Answer

Export of files from your x-ray software - DICOM, STL, PNG, JPEG, etc:

If you wish to export files such as a CBCT image from your x-ray software, there are the following guides to follow based on the specific system you are using:

Romexis: https://www.youtube.com/watch?v=BYeuz_b2iyo

Onepix: (See page 26) chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://onepix-site.s3.eu-north-1.amazonaws.com/Onepix2.5_IFU_SE_016.pdf

Sidexis: https://www.youtube.com/watch?v=agpMOnrGmvk

DentalEye: (See 7.9) : chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.dentaleye.com/release/DE32/documents/DentalEye%203.2%20Anv%C3%A4ndarhandledning%203.0.pdf  
 
Please note that these guides have not been developed by us, and any discrepancies should be discussed with your provider to ensure correct handling.

Vanliga frågor och svar

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How do I create an account in Konekta?

How do I create a case?

I want to add more users to the clinic

Can I have an account at multiple clinics simultaneously?

Export of files from x-ray software

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